Delivery Policy

Orders will be dispatched using Royal Mail unless otherwise stated.We will endeavour to dispatch orders within days of receipt of order.Please be aware during busy periods orders may take longer to dispatch.Standard Royal Mail fees apply and will vary pending on the size and weight of the parcel. We only deliver to addresses within mainland UK.

Click and Collect 

Some of our products are available to Click and Collect.  If this is an option, once you have placed your order, we will call you to arrange a convenient time for you to collect your purchase from Ginger.  If there is only a Click and Collect option and you would like the item posting please call us on 07824 992613 and we will provide a quote for delivery. 

Drop Shipping

We don’t physically stock some of our products and so when you order these specific products they will be shipped directly from our stockists.   We cannot not specify the delivery time of these items as each supplier varies, however, we will keep you informed of delivery times.  We also recommend before purchasing that you ensure all item sizes are correct, appearance, colour etc.

When purchasing a Drop Shipped item, at the checkout you will required to sign an agreement which advises you that the item will be sent direct from our supplier, and that you are happy for Ginger and Co to share your delivery details and name with a third party (each supplier has their own Data Protection in place).  If you need more information about the product please speak to us prior to purchase, and we will do everything to make sure you are happy and understand the terms and conditions of drop shipping.

Larger items
Some of our stock comes from abroad and deliveries in these cases can vary, especially our larger pieces of furniture.We will advise you by email of a delivery date.Large items can either be collected in-store or we can arrange a quote for delivery if requested.